Terms and Condition for Tots and Pots

Effective Date: 9 Nov 2024

Welcome to https://www.totsandpots.com/ . This Terms Condition describes how SV Enterprise (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from the Site.

 

Contact Information

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

• Email: sventerprise2224@gmail.com
• Mailing Address: SV Enterprise, Punit Park Street No. 2, Makan No. 120, 1st Floor, Vrunda House, 80ft Road, near Nagdada Tea Stall, Rajkot, Gujarat, 360004

 

Collecting Personal Information

When you visit our Site, we collect certain information about your device and your interaction with the Site. This policy explains the types of information we collect, how we collect it, and how we use it.

1. Device Information We automatically collect information about your device when you visit our Site. This data includes:

• Information collected: Web browser type, IP address, time zone, cookie information, the pages or products you view, search terms, and how you interact with the Site.
• Purpose of collection: To load the Site accurately for you and to perform analytics to optimize our Site.
• Source of collection: Collected automatically using cookies, log files, web beacons, tags, and pixels.
• Disclosure for a business purpose: This information may be shared with our service providers, such as Shopify.

2. Order Information When you make or attempt to make a purchase, we collect information necessary to process your order, such as:

• Information collected: Name, billing address, shipping address, payment information (including credit card numbers or other payment methods), email address, and phone number.
• Purpose of collection: To fulfill orders, process payments, arrange shipping, provide invoices/order confirmations, and communicate with you.
• Source of collection: Collected from you directly when you place an order.
• Disclosure for a business purpose: Shared with Shopify and our payment processors for order fulfillment.

3. Customer Support Information

• Information collected: Any information you provide during interactions with our customer support team.
• Purpose of collection: To respond to your inquiries and provide customer support.
• Source of collection: Collected from you directly.
• Disclosure for a business purpose: Shared with relevant service providers to assist with support as needed.

Minors

Our Site is not intended for individuals under the age of 18. If we learn that we have collected personal information from a child under age 18 without parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child, please contact us.

 

How We Use Your Personal Information

We use your personal information to:

• Provide our services, including fulfilling your orders, processing payments, and arranging for shipping.
• Communicate with you regarding orders, products, services, and promotions.
• Screen orders for potential risk or fraud.
• Improve and optimize our Site and your experience.
• Comply with legal obligations, resolve disputes, and enforce agreements.

 

Lawful Basis for Processing (For EEA Residents)

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

• Your consent.
• Performance of a contract.
• Compliance with legal obligations.
• Our legitimate business interests.

 

Sharing Your Personal Information

We share your personal information with third-party service providers to help us provide our services. For example:

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: Shopify’s Privacy Policy.
• Legal Compliance: We may share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or to protect our rights.

Cookies

Cookies are small pieces of data stored on your device. We use cookies for:

• Functional cookies: To remember your preferences and various settings.
• Performance cookies: To collect data on how you use our Site so we can improve it.
• Advertising cookies: We currently do not use targeted advertising.

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect the functionality of our Site.

 

Behavioral Advertising

We do not currently use specific advertising or tracking technologies for targeted ads. However, we may use this in the future to deliver a personalized experience. This Privacy Policy will be updated accordingly.

 

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or significant impact on you.

 

Your Rights

If you are an EEA resident, you have the following rights regarding your personal information:

• Right to access: Request access to your personal data.
• Right to correct: Request corrections to your personal data if inaccurate.
• Right to erase: Request the deletion of your personal data.
• Right to restrict processing: Request a limitation on how your personal data is used.
• Right to data portability: Request your personal data be transferred to another service.
• Right to object: Object to the processing of your personal data in certain circumstances.

To exercise these rights, please contact us at sventerprise2224@gmail.com.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.

Contact Us

If you have any questions or require more information about our privacy practices, please contact us:

• Email: sventerprise2224@gmail.com
• Mailing Address: SV Enterprise, Punit Park Street No. 2, Makan No. 120, 1st Floor, Vrunda House, 80ft Road, near Nagdada Tea Stall, Rajkot, Gujarat, 360004